The situation
A regional NBFC needed demonstrable controls for privileged users and customer data environments ahead of an RBI IT examination. Legacy logging was fragmented across systems.
Internal pre-audit listed 47 open findings on privileged access evidence. The prior quarter logged 12 USB exfiltration attempts on payment processing workstations.
Key Takeaway: Fragmented logs fail RBI exams. Endpoint evidence must map to named controls.
Approach
EnDetect PRO deployed to 200 employees with USB blocking in payment processing zones, privileged user monitoring on 28 high-risk seats, and monthly compliance exports mapped to RBI IT Framework controls.
The NBFC PII desk added live view for 22 seats handling Aadhaar-linked applications. Forensic module stayed off for general back-office staff to match DPDP minimization.
Key Takeaway: Block USB where money moves, live view where PII concentrates, forensic only if investigations require it.
Outcome
Examination closed with zero open findings on workforce monitoring controls. Personal cloud upload violations fell 90% in the first quarter after blocking and employee notice.
Audit preparation time dropped from six weeks of manual log stitching to four days of EnDetect export packaging. Examiners received tamper-proof activity evidence on request during the on-site review.
Key Takeaway: Export-ready evidence packages beat slide decks when examiners ask for proof.
Replicate this
Map your RBI control list to EnDetect exports before deploy. Run a 7-day PRO trial on payment processing and PII desks first. Bring sample exports to your internal audit team and ask what is missing before the regulator does.
Key Takeaway: Internal audit rejection of a sample export is cheaper than an examiner rejection.
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