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Use Case

Employee Screen Monitoring Software

Live view for sensitive-data desks (NBFC, claims, hospital billing) plus auto-screenshots on every plan across 10k+ deployments

The Challenge

Security and ops leaders need visibility when policy breaches happen in real time, not after yesterday's report. An NBFC operations team needed live view on credit desks where customer PII fills the screen, while attendance and screenshots handled the wider back office. Most deployments (attendance, idle, screenshots) do not need live view; sensitive-data roles do.

How EnDetect Helps

Live view on PRO and Enterprise: real-time screen monitoring for NBFC loan desks, claims, and hospital billing counters
Auto-screenshots on all plans: the most adopted capture method across 10k+ deployments
Real-time activity feed with app and website context for floor supervisors
Identity Verification add-on (separate): employee photo capture via webcam on a schedule, randomly, or on demand
Attendance and idle tracking on roles that do not need continuous live oversight
Smart alerts on policy violations and risky behavior (PRO and Enterprise)
Multi-monitor and VDI support for BPO and financial back-office floors
Scope live view to sensitive-data desks, not every seat (included on PRO and Enterprise)

₹280

PRO plan per user/month (includes live screen view)

Live screen

One feature on PRO and Enterprise, not a separate charge

10k+

Deployments; live view scoped to sensitive-data roles

“Our NBFC enabled live view on loan-processing desks while attendance and screenshots covered the rest of the back office. Floor managers caught three policy issues the same day they started.”

Operations Lead, Multi-site BPO

See This in Demo View Pricing
Employee Screen Monitoring Software

Frequently asked questions

What is employee screen monitoring software?

It captures or streams what appears on a work screen: scheduled screenshots (all plans), activity logs, or authorized live view (PRO+). Across 10k+ deployments, attendance, idle, and screenshots are adopted first; live view targets sensitive-data desks like NBFC credit processing.

Is live screen view included in CORE?

No. CORE includes automatic screenshots, attendance, and idle tracking. Live screen view is included on PRO and Enterprise for supervisors who need same-shift visibility on sensitive workflows.

Is live view the same as webcam or camera monitoring?

No. Live view monitors the employee's work screen in real time on PRO and Enterprise. Camera photo capture is a separate Identity Verification add-on: admins capture employee photos via webcam on a regular schedule, at random intervals, or on demand. EnDetect supports both screen monitoring and identity photo capture when your policy requires them.

Can BPO clients accept EnDetect screenshots as proof?

Many BPO clients accept timestamped screenshots and utilization reports from Gurgaon-scale floors (500+ agents). Configure intervals to match contract language and pair with shift analytics from billions of indexed logs.

Industries that use this capability

BPO / KPO

Agent Productivity & Compliance at Scale

BFSI

Financial Data Security & Regulatory Compliance

Healthcare

HIPAA-Ready Staff Monitoring

E-Commerce

Customer Support & Operations Monitoring

Government & PSU

Secure Public-Sector Workforce Oversight

Manufacturing

Shop-Floor to Back-Office Visibility

Retail & Omnichannel

Store, Warehouse, and HQ Team Accountability